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Resources and Further Reading

Links to Official Police Statements and Reports

We understand that staying informed is essential when it comes to protecting yourself and your community from rogue traders and fraud. To help, we provide direct links to official police statements, public reports, and government publications. These resources offer the latest insights into how law enforcement is tackling trade-related crime and the efforts being made to safeguard consumers across the UK.

These documents also include information about the most recent trends in fraud, common scams being reported by consumers, and statistics on how frequently rogue traders are targeting specific regions. For consumers, these reports can serve as a guide to help identify emerging risks. For businesses, they offer a clearer picture of the current regulatory landscape and provide information on how to stay compliant with changing laws.

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Some key reports you can access  include:

Action Fraud Annual Report:
Detailing the latest trends and statistics on fraud across the UK.

Trading Standards Alerts:
Offering information on scams, rogue traders, and consumer protection actions taken across the country.

National Crime Agency Reports:
These include updates on joint operations and strategic initiatives aimed at disrupting fraud rings and tackling rogue trading activities.

By staying connected with these resources, you can ensure that you're always up to date with the latest developments in crime prevention and consumer protection.

Additional Support Services and Contacts

At Best Practice Guides for Trades Business, we recognise that the challenges of dealing with rogue traders and fraud can often be overwhelming, especially when it comes to understanding your rights and accessing legal or financial support. That’s why we’ve curated a list of additional services and contacts that can assist you in taking the next steps towards resolution:

Citizens Advice Bureau (CAB)

Offers free, confidential advice on a range of consumer issues, including how to deal with fraud and rogue traders. They provide detailed information on consumer rights, how to file complaints, and what steps to take if you've fallen victim to a scam.

Website:
citizensadvice.org.uk

Action Fraud

This is the UK's national fraud and cybercrime reporting centre. If you've been scammed or defrauded by a rogue trader, you can file a report to Action Fraud, and they will investigate the issue.

Website:
actionfraud.police.uk

Financial Ombudsman Service (FOS):

If you're having difficulty resolving a dispute with a service provider, the FOS can help mediate and offer binding resolutions. This service is invaluable if you're struggling to recover funds or rectify issues with a trader.

Website:
financial-ombudsman.org.uk

Trading Standards

Provides advice on your rights as a consumer and helps to take enforcement action against rogue traders. They offer guidance on how to report fraud and scams, and can investigate and take action against businesses that break consumer protection laws.

Website:
tradingstandards.uk

These services are all available to consumers who need expert advice, support, or legal assistance. If you’ve been affected by rogue traders or scams, these resources can help you navigate the complex process of seeking justice and protecting your rights.

British Chambers of Commerce (BCC)

The British Chambers of Commerce (BCC) is a national representative body for accredited chambers of commerce across the UK. It supports and lobbies on behalf of businesses of all sizes and sectors. The BCC provides a range of services including advice, networking, and business development opportunities, as well as acting as a voice for the business community at the national level.
 
For businesses looking to grow and connect with other reputable companies, the BCC offers invaluable networking opportunities, policy updates, and resources designed to help businesses thrive in the competitive UK market.

Website:
britishchambers.org.uk

Confederation of British Industry (CBI)

The Confederation of British Industry (CBI) represents 190,000 businesses, including 140 trade associations, across the UK. It provides lobbying, advice, and networking opportunities for its members, ensuring that the needs of businesses are represented at both the governmental and legislative levels.
 
The CBI also offers businesses access to important information on market trends, legislative changes, and upcoming policy decisions that could affect their operations. Being a member of the CBI ensures that businesses are kept up to date with the latest developments in the business landscape.

Website:
cbi.org.uk

Federation of Small Businesses (FSB)

The Federation of Small Businesses (FSB) advocates for small businesses and the self-employed across the UK. It offers a comprehensive range of services, including legal advice, financial expertise, and business support, tailored specifically to meet the needs of small business owners.
 
For businesses seeking to build their reputation, grow their client base, or navigate the challenges of running a small business, the FSB offers a wealth of resources and networking opportunities to help you succeed. Membership also includes access to exclusive discounts on services like insurance, pensions, and tax assistance.

Website:
fsb.org.uk

Institute of Directors
(IoD)

The Institute of Directors (IoD) is a UK-based organisation that provides support and advocacy for directors and business leaders. It offers professional development, networking opportunities, and access to resources that can help directors improve their leadership skills and make better business decisions.
 
For business leaders who want to stay ahead of industry trends, access to cutting-edge resources and opportunities for development are crucial. The IoD also plays a key role in influencing government policy on behalf of its members, ensuring that the concerns of directors are heard.

Website:
iod.com

Trade Association Forum
(TAF)

The Trade Association Forum (TAF) is the UK's 'association of associations.' It is a community of 180 trade associations that promotes the development and sharing of best practices across industries. TAF also plays an essential role in advocating for the interests of these associations with government, industry, and the public.
 
For businesses that want to connect with others in their sector and gain access to valuable resources, the Trade Association Forum offers a range of networking opportunities and expertise.

Website:
taforum.org

Horticultural Trades Association (HTA)

The Horticultural Trades Association (HTA) is the trade association for the UK garden industry. It is dedicated to helping businesses in the horticultural sector, including garden centres, landscapers, growers, manufacturers, and suppliers, develop their operations and ensure that they maintain high standards of practice.
 
For businesses operating in the gardening and landscaping sector, HTA membership provides a wealth of opportunities for professional development, networking, and advocacy.

Website:
hta.org.uk

Association of Plumbing & Heating Contractors (APHC)

The Association of Plumbing & Heating Contractors (APHC) is a not-for-profit trade body that represents plumbing and heating contractors in England and Wales. It helps members run professional and profitable businesses by providing a range of services, including technical advice, legal support, and business development resources.
 
Plumbing and heating contractors who are members of the APHC benefit from access to a wealth of industry expertise, resources, and networking opportunities that help them stay ahead of the curve in an increasingly competitive market.

Website:
aphc.co.uk

National Federation of Builders (NFB)

The National Federation of Builders (NFB) represents small and medium-sized builders, contractors, and housebuilders across England and Wales. It provides business and policy support, ensuring that its members remain competitive and compliant with industry standards.
 
For builders and contractors seeking to expand their business, the NFB offers valuable insights into policy changes, business development tools, and opportunities for growth and networking.

Website:
builders.org.uk

Electrical Contractors' Association (ECA)

The Electrical Contractors' Association (ECA) is the UK's leading trade association for electrotechnical and building engineering services contractors. It provides members with a range of support, including technical expertise, compliance guidance, and business development opportunities
 
For electrical contractors looking to maintain the highest standards of safety and performance, the ECA offers vital resources, training, and advocacy to help navigate the complexities of the sector.

Website:
eca.co.uk

Federation of Master Builders (FMB)

The Federation of Master Builders (FMB) is the largest trade association in the UK construction industry. It advocates for continuous improvement in building standards and provides a range of services to support its members, including professional development, networking, and business resources.
 
For builders and contractors who are committed to quality and customer satisfaction, FMB membership offers a mark of excellence and a pathway to business growth and success.

Website:
fmb.org.uk

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